Category: COMM11003

COMM11003 Module 7: Reflection exercise 7.3: a speech

This exercise was to create a speech for which the oral/verbal communication of singing was chosen (Costigan 2015). This speech was to be about something that interests me. I was to try to convince the audience of what was being said. According to Thill and Bovee (2013, p. 9 cited in Costigan 2015, mod. 2, p. 1) an audience centred approach, is one which focuses on the key aspects of understanding, respecting, and meeting the requirements of your audience. The reflection exercise 7.3 was done in the COMM11003: Communication in Professional contexts class where the following speech was created: ‘I am passionate about singing cover songs. When I am listening to music I can not help but sing even if I do not know the words. In fact, I do it nearly every day. I like singing to music because it relaxes me. It is something I can do anywhere. It is also a way for me to release any negative feelings that may be building up inside. I would recommend this for anyone who has trouble relaxing. Someone who wants to block everything else out, except for the music and singing along. Just turning the music up, closing your eyes and letting go; does not matter how you sound or if you know the lyrics. Singing to music is a passion that I find myself doing nearly every day. I would recommend it to anyone, just to try it once as it could become their passion too.’ During the time which I was reading the speech out in front of the class, there were a few times where I used verbal and nonverbal communication to show how I was feeling (Eunson 2012). Because I was nervous I found there was some shaking in my voice and from my hands also. However, some of the major potential connotations were avoided such as minimal eye contact with the audiences, tapping toes, mumbling voice (Eunson 2012).

Figure: Speech-microphone Source: Hope speaking
Figure: Speech-microphone
Source: Hope speaking

Figure reference

Hope, M 2015, Speech microphone, digital image, hope-speaking, viewed 17 May 2015,


Costigan, L 2015, COMM11003: Communication in Professional Contexts Module 2: study guide, CQuniversity ecourse, Bundaberg.

Eunson, B 2012, Communicating in the 21st century, 3rd edn, John Wiley & Sons, Milton.

Ted Talks 2012, Amy Cuddy: Your body language shapes who you are, video, June, viewed 19 May 2015,


COMM11003 Module 8: Reflection on the “About yourself and others”

Personalities can make a difference to communication through verbal and nonverbal communication (Eunson 2012). From these personalities we can establish ourselves in a network of peers, but in order to do this effectively we should be able to start conversations with a variety of people (Eunson 2012). According to Eunson (2012) to communicate effectively we need to be able to listen to the other person with the attention and understanding required, we need to be able to thank others for their help, and lastly we need to be able to ask for help from the appropriate people.
I have done numerous personality tests since 2013 when I was first introduced to Humanmetrics Inc (2015), as well as the tests provided by Londonmet Business School (2010), and Soloman, Felder (2007) for my STEPS courses: Positive Skills for University (PSU) and Positive Learning for University (PLU). I have always had a very big interest in learning all I can about myself; thereby, when I re did the human metrics test I was interested to find out that I have not changed my personality very much at all, as I am still ESFJ; however, I have become more extroverted as I use to be 11% whereas, now I’m 56%, I have become less sensing as I was 38% but now I am only 25%. Furthermore, I am also less feeling than I use to be as I use to be 38% and now I am 25%; on the other hand, I am now more judging as I use to be 22% whereas now I am 33%. In addition, Costigan (2015) provided me with a test that I had not yet done before which was the Kiersey 1998 (2015) test. The result which came up was that I am a Guardian. There are four types of Guardians: Supervisor, protectors, inspectors, and providers, but the test does not list which one I am; as a result, I read the description of all four types: Supervisors, Inspectors, providers and lastly protectors. Nevertheless, I found out reading the descriptions that I did not agree that I was like any of the four types, as I have a mixture of characteristics from all of the types listed.

Figure: Personality Testing Services Source: Lawrimore Communications Inc 2015

Figure Reference

Lawrimore Communications Inc 2015, Personality testing services, digital image, viewed 12 May 2015,


Birmingham City Council 2015, Multiple intelligences test, viewed November 2013,

Costigan, L 2015, COMM11003 Communication in Professional Contexts: Study Guide, CQuniversity ecourse, Bundaberg.

Eunson, B 2012, Communicating in the 21st century, 3rd edn, John Wiley & Sons, Milton.

Humanmetrics Inc 2015, Jung typology test, viewed 19 November 2013 & 6 May 2015,

Kiersey, D 1998 (2015), Kiersey temperament sorter®-ii, viewed 6 May 2015,

Londonmet Business School 2010, Team roles test, London Metropolitan University, viewed November 2013,

Soloman, B, Felder, R 2007, Index of learning styles questionnaire, North Carolina State University

Reflection exercise 5.1 – COMM11003 Communication in Professional Contexts.

Reflection exercise 5.1 – COMM11003 Communication in Professional Contexts.

There are many events that can be planned throughout life, from general daily activities to specific projects. Eunson (2012) goes through some of things that can be planned such as time planning; whether, this is for verbal presentations or for general time planning like what days and times to work on an assignment. Or content planning such as deciding what is to be written, what audience it will be for and many other content that can be planned (Eunson 2012). Planning is a useful tool that can be used throughout life. According to Costigan (2015) using the internet and the information systems, as well as the database management, has significantly improved the ability to conduct secondary research. The downside of these internet databases are the sheer amount of information that has to be analysed carefully in order to find what is relevant (Costigan 2015). For assignment one the plan is:

Figure: strategic-plan-cycle Source: business freedom group
Figure: strategic-plan-cycle
Source: business freedom group

Stage One: Pick a topic.
Stage Two: Pick a medium.
Stage Three: Research the mobile phone website, using articles, books, Journals etc.
Stage Four: Take notes on anything good or bad about the Medium.
Stage Five: Write the essay using the research/notes.
Stage Six: Edit and proofread the essay.
Stage Seven: Submit the essay via moodle.
At this blog post submission what had currently been done was stage 5. The topic two was chosen: ‘Find a communication medium (for example, a website, a report, a blog) and discuss it in terms of audience, purpose and context. You will need to include the link, or scanned copy, or a ‘cut and paste’ of your medium so the teaching staff can access your medium.’ Research was then conducted with notes taken and the analysis of the website was done also. The stage 5 began on the 11th of April 2015. The Plan/date for beginning stage six will be the 18th of April, as three other assignments are also being done this week. The essay is due on the 24th of April and will be submitted via moodle.

Figure Reference

Business Freedom Group 2014 (2015), Strategic-plan-cycle, digital image, Business Freedom Group, viewed 10 May,


Costigan, L 2015, COMM11003 Communication in Professional Contexts: Study Guide, CQuniversity ecourse, Bundaberg

Eunson, B 2012, Communicating in the 21st century, 3rd edn, John Wiley & Sons, Milton.

Reflection Exercise 4.2 – COMM11003 Communication in Professional Contexts.

Reflection Exercise 4.2

Conducting research is extremely important in all assignments especially essays. Without research there is no evidence to support any claims made in an argument or document. Without research there can be a lack of knowledge about the subject being written or even spoken about. As Eunson (2012) states catalogues in libraries can be used to filter the results that show up. Primary and secondary sources can be used when researching. Primary resources may include: questionnaires, interviews, surveys. Secondary sources can include Journals, research papers, and periodicals (Costigan 2015). Researching techniques may include using qualitative and quantitative research, as this allows for the researcher to have an in depth insight or understanding of what they are looking for (Wilcox, Cameron, Reber & Shin 2013). Content analysis is very important when researching, as this can allow for certain information to be categorised under the appropriate sections for a more organised use (Wilcox et al. 2013). However, research is necessary for everyday life as well for things like buying cars, buying textbooks, looking up companies and much more (Eunson 2012). The most recent research I did was when I was looking for my car, I searched multiple car sales websites for many months looking for a car that was fairly cheap or at least under the amount of money I could purchase one for. I found that this lasted several months before me and my mother found one which has 5 doors, low kilometres, a reasonable year model, a hatchback, and an automatic which all came under $6000. I would say that it was definitely hard to do as automatics which have 5 doors were a lot dearer than either a manual or a 3 door automatic car. Secondary sources were the main resource used in my research for a car with a small amount of primary sources included (Costigan 2015).


Costigan, L 2015, COMM11003 Communication in Professional Contexts: Study Guide, CQuniversity ecourse, Bundaberg.

Dr. Creswell, J 2013, Telling a complete story with qualitative and mixed methods research, video, 1 March, viewed 12 May 2015,

Eunson, B 2012, Communicating in the 21st century, 3rd edn, John Wiley & Sons, Milton.

Wilcox, D, Cameron, G, Reber, B & Shin, J 2013, Think public relations, 2nd edn, Pearson Education, New Jersey